Privacy Policy
Welcome to Cicalc.ca ("we," "our," or "us"). https://www.cicalc.ca (the "Site"). This Privacy Policy outlines how we handle personal information in compliance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec's Act respecting the protection of personal information in the private sector (Law 25), and other applicable provincial privacy laws.
1. Accountability and Privacy Officer
We take full responsibility for the personal information under our control. We have appointed a Privacy Officer to oversee our compliance with Canadian privacy laws. If you have questions, complaints, or requests regarding your data, you may contact our Privacy Officer directly:
Email: admin@cicalc.ca
Mailing Address: 205-228 E 14th Avenue, Vancouver, BC, V5T 2M6
2. Personal Information We Collect
We only collect personal information that is necessary to fulfill the specific purposes identified at or before the time of collection. This may include:
- Contact Information:Email address
- Technical & Analytics Data: IP addresses, browser cookies, and usage data gathered during your visit.
- Payment & Subscription Data: We do not directly collect or store your full credit card digits. When making a purchase, you are redirected to our third-party payment processor, Stripe. Stripe securely processes your full payment credentials and billing details according to their own privacy terms. Through automated webhooks, Stripe shares back limited transaction data with us which we collect and store, including your name, email, billing postal/zip code, subscription status, and the last four digits of your credit card.
3. Purpose of Collection and Meaningful Consent
We collect and use your data strictly to provide our services, process transactions, manage your subscription status, prevent fraud, and improve website performance. By using this Site, you provide your informed consent to this collection. You have the right to withdraw your consent to data processing at any time by contacting our Privacy Officer, subject to legal or contractual restrictions.
4. International Data Transfers and Storage
Your personal information may be transferred to, stored, or processed outside of Canada (including in the United States) by our third-party service providers. This includes our hosting platforms, analytics systems, and our payment gateway processor (Stripe), which processes financial data globally. While your data is outside Canadian jurisdiction, it is subject to the laws of the country in which it is held, and foreign governments, courts, or law enforcement may gain access to it via lawful orders.
5. Data Retention and Safeguards
We implement rigorous administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect it against unauthorized access, loss, or theft. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to satisfy statutory legal requirements.
6. Your Canadian Privacy Rights
As a resident of Canada, you hold specific legal rights regarding your personal information under PIPEDA and provincial laws (such as Law 25):
- Right of Access: You can request a copy of the personal information we hold about you.
- Right of Correction: You can request that we update or correct inaccurate or incomplete information.
- Right to Portability: (For Quebec residents) You can request that your personal information be provided to you or another organization in a structured, commonly used technological format.
- Right to File a Complaint: You have the right to file an official complaint regarding our data handling with the Office of the Privacy Commissioner of Canada or your provincial privacy authority.